ArcLight eStore — Enterprise IT security, sold like it should be
Month-to-month. No minimums. Pay-by-the-minute support. See labor rates ›
Enterprise IT, made buyable

Enterprise‑grade
IT security, sold like it should be.

ArcLight eStore lets you pick exactly the protection your business needs — endpoint security, backup & disaster recovery, and human help when something breaks — and add to it as you grow. Month‑to‑month. No minimums.

15‑minute response Human‑powered SOC, 24/7/365 No long‑term contracts
24/7/365
Human‑powered SOC monitoring
~15 min
Average response time
$Low Cost
Minimums, setup fees, no contracts
1–2,000 PCs
Our managed‑IT sweet spot
What you can buy today

Three pillars. Pick one. Add more whenever you’re ready.

ALSS, Data Fortress, and on‑demand support are sold modularly so you only pay for what you actually need — and can layer on protection as your business grows.

Most popular

ArcLight Security Suite (ALSS)

Layered endpoint protection backed by a human SOC. Start with ALSS Core and bolt on EDR, email security, and more.

  • Next‑gen antivirus with Managed Detection & Response
  • EDR with attack‑storyline forensics
  • SOC alerts & remediation in minutes, not days
  • Modular — pay for the layers you use
Sign Up Today

ArcLight Data Fortress

Enterprise backup & disaster recovery: local image backups, offsite replication, and cold‑spare hardware on standby.

  • Local + offsite image backups
  • Active monitoring & restore testing
  • Cold‑spare servers ready on demand
  • Failure remediation handled for you
Sign Up Today

Flexible IT Support

Need a hand right now? Pay by the minute. Whitelisting, app installs, virus cleanup, slow PCs, networks & printers — call when you need us.

  • Pay‑by‑the‑minute help desk
  • Network, printer, & PC issues
  • Software installs & whitelisting
  • No monthly minimums to access it
I just need support
Support rates

Pay by the minute. Pick the lane that matches the problem.

Three tiers, no monthly commitment. Submit by email for routine help, schedule an engineer for project work, or call the emergency line when something is on fire.

Tier 1 · Help desk

Desktop Support Labor

$2/ minute

Day-to-day end-user fixes — slow PCs, software installs, printer issues, whitelisting, and the like.

  • Email submissions only
  • Worked in order received
  • No prioritization or queue jumping
Buy a retainer to get started
Tier 2 · Engineering

Engineering & Project Labor

$3.25/ minute

Work that needs senior skill — network design, migrations, server configuration, larger projects.

  • Email request to kick things off
  • Engineering consultation scheduling link provided
  • Scoped against the project, not the queue
Buy a retainer to get started
Tier 3 · Emergency

Emergency Support

$4/ minute

Top‑priority phone line for when the business is actually down. We pick up and get to work immediately.

One‑hour minimum per incident. $4/minute after the first hour. Any call to the emergency line — for any reason — is billed at the emergency rate. Non‑emergency requests must go to the support email.
  • Dedicated emergency phone number
  • Top of the queue, ahead of all other work
  • 1‑hour minimum, then per‑minute
Buy a retainer to get started

Prefer a predictable bill? Top up a prepaid retainer through the eStore — we recommend at least $250 per PC on file to avoid delays.

ALSS — Endpoint Security

Threats don’t take nights or weekends. Neither does our SOC.

ALSS layers next‑gen antivirus, Managed Detection & Response, and full EDR so threats are identified, isolated, and investigated by real humans — not just an inbox of alerts you have to triage yourself.

  • 24/7/365 human SOCAlerts triaged and acted on around the clock — not just an automated queue.
  • Next‑gen AV with MDRSuspicious files isolated automatically, with a real person investigating.
  • EDR with attack storylinesDeep visibility into how an attack unfolded, so you can close the door behind it.
  • Modular by designStart with ALSS Core. Add layers (email security, EDR, etc.) when the business needs them.
Data Fortress — Backup & DR

Backups that work the day you actually need them.

Most backups fail quietly — until the day you need them. Data Fortress combines local + offsite image backups with active monitoring, restore testing, and cold‑spare servers so your business keeps running when something goes sideways.

  • Local + offsite image backupsNear‑instant local restores; safe offsite copies for the worst day.
  • Active monitoring & testingWe watch every job and test restores so you don’t discover a problem in a crisis.
  • Cold‑spare servers on standbyCatastrophic hardware failure? Spin up on spare hardware, fast.
  • Remediation includedFailed jobs are handled by our team — not added to your to‑do list.
How it works

From shopping cart to fully managed in three steps.

No long sales cycles. No mandatory bundles. Pick what you want, we deploy it, and you scale up when you’re ready.

Pick your modules

Choose ALSS Core, Data Fortress, support — or all three. Transparent pricing, no minimums.

Flexible deployment options

If you’re comfortable installing agents, then don’t pay someone to click “next.” Unsure about compatibility or would prefer our team to deploy the agents? No problem!

Add more when you’re ready

Layer on EDR, more storage, or full managed IT as your team grows — month to month.

Why ArcLight

Enterprise tools. Small‑business buying experience.

We built the eStore so businesses with 1–2,000 PCs can buy serious security the same way they buy software — without an enterprise sales process.

Month‑to‑month

No multi‑year contracts. Cancel or change modules any time.

Human‑powered SOC

Real analysts watching your endpoints 24/7/365 — not just dashboards.

Pay by the minute

Need a fix right now? Get a tech without buying a retainer you don’t need.

Tulsa‑based, US‑staffed

You talk to engineers in Oklahoma — not an offshore queue.

“We finally have enterprise‑grade endpoint protection without the enterprise‑grade headache. The SOC catches things our old antivirus didn’t even know to look for — and when something does pop, somebody from ArcLight is already on it before we are.”
— IT Director, Tulsa‑area healthcare practice

Ready to see what protection should cost?

Tell us about your team and we’ll put together a no‑pressure quote — or jump straight into the store and start with ALSS.