ArcLight eStore — Enterprise IT security, sold like it should be
Annual purchase or month-to-month options. No minimums. Pay-by-the-minute support. See labor rates ›
Enterprise IT, made buyable

Enterprise‑grade
IT security, sold like it should be.

ArcLight eStore lets you pick exactly the protection your business needs — endpoint security, backup & disaster recovery, and human help when something breaks — and add to it as you grow. Annual or month-to-month options.

15‑minute resolution Human‑powered SOC, 24/7/365 No long‑term contracts
24/7/365
Human‑powered SOC monitoring
~15 min
Average resolution time
From $5/mo
Per‑endpoint managed security
1–2,000 PCs
Our managed‑IT sweet spot
What you can buy today

Three pillars. Pick one. Add more whenever you’re ready.

ALSS, Data Fortress, and on‑demand support are sold modularly so you only pay for what you actually need — and can layer on protection as your business grows.

Most popular

ArcLight Security Suite

Layered endpoint protection backed by a human SOC — sold in three tiers so you buy the depth you need, per endpoint.

  • Assistant — EDR, NGAV + EPP, automated incident response
  • Vice President — adds vulnerability & patch management
  • President — adds managed threat hunting & 24/7 MDR
  • Annual per endpoint, or all‑inclusive monthly
$60 /yr per endpoint to start
Compare tiers & sign up

ArcLight Data Fortress – Keep

ArcLight Data Fortress‑Keep (ADF‑K) is a business‑grade backup solution designed specifically to back up on‑premise physical and virtual workstation and server environments — so losing your data never means losing your business.

  • Data Fortress Keep backup agent on selected workstations and servers
  • Encryption at rest and in transit
  • Backup failure alerting
  • Meets or exceeds HIPAA, GDPR, and other regulatory requirements
  • Direct‑to‑cloud backup, no local storage required
$99 /mo per workstation or server — direct to cloud
Build your backup

Flexible IT Support

Need a hand right now? Pay by the minute. Whitelisting, app installs, virus cleanup, slow PCs, networks & printers — call when you need us.

  • Pay‑by‑the‑minute help desk
  • Network, printer, & PC issues
  • Software installs & whitelisting
  • No monthly minimums to access it
$2–$4 /min · prepaid retainer from $250
I just need support
ArcLight Security Suite

Endpoint security in three tiers. Sized to your org chart.

Every tier is designed to meet your organizational needs, priced per endpoint. Step up the chain as your risk grows.

Good · Assistant

Assistant

Foundational defense for every endpoint.
$60/yr per endpoint
+ $60 one‑time setup
  • Includes
  • NGAV + EPP next‑gen antivirus
  • EDR with attack‑storyline forensics
  • Automated incident response
Choose Assistant
Better · Vice President

Vice President

Detection and prevention, working in lockstep.
$120/yr per endpoint
+ $70 one‑time setup
  • Everything in Assistant, plus
  • Vulnerability & patch management
  • Prioritized detection & prevention
Choose Vice President
Most popular
Best · President

President

The top of the org chart — 24/7/365 oversight.
$240/yr per endpoint
+ $90 one‑time setup
or $25/mo + $25 one-time setup
  • Everything in Vice President, plus
  • Managed threat hunting
  • 24/7 Managed Detection & Response (MDR)
Choose President

Not sure which tier? Compare all three side by side › — pricing is per endpoint, billed annually, or go monthly with President.

Support rates

Pay by the minute. Pick the lane that matches the problem.

One retainer, three tiers, no monthly commitment. Submit by email for routine help, schedule an engineer for project work, or call the emergency line when something is on fire.

Tier 1 · Help desk

Desktop Support Labor

$2/ minute

Day-to-day end-user fixes — slow PCs, software installs, printer issues, whitelisting, and the like.

  • Email submitted support
  • Call back support
  • Remote support
  • Worked in order received
  • No prioritization or queue jumping
Buy a retainer here
Tier 2 · Engineering

Engineering & Project Labor

$3.25/ minute

Work that needs senior skill — network design, migrations, server configuration, larger projects.

  • Email request to kick things off
  • Engineering consultation scheduling link provided
  • Call back support
Buy a retainer here
Tier 3 · Emergency

Emergency Support

$4/ minute

Top‑priority phone line for when the business is actually down. We pick up and get to work immediately.

One‑hour minimum per incident. $4/minute after the first hour. Any call to the emergency line — for any reason — is billed at the emergency rate. Non‑emergency requests must go to the support email.
  • Dedicated emergency phone number
  • Top of the queue, ahead of all other work
  • 1‑hour minimum, then per‑minute
Buy a retainer here

Prefer a predictable bill? Top up a prepaid retainer through the eStore — we recommend at least $250 per PC on file to avoid delays.

Data Fortress — Backup & DR

Backups that work the day you actually need them.

Most backups fail quietly — until the day you need them. Data Fortress is built to alert you when backups fail and grants you access to a pool of technical professionals skilled at resolving persistent backup failures. Need quarterly, biannual, or annual backup restore testing? We can do that too!

Keep · direct to cloud

Data Fortress Keep

ArcLight Data Fortress‑Keep (ADF‑K) is a business‑grade backup solution designed specifically to back up on‑premise physical and virtual workstation and server environments — so losing your data never means losing your business.

$99/mo + $99 one‑time sign‑up
What a typical deployment includes
  • Data Fortress Keep backup agent on selected workstations and servers
  • Encryption at rest and in transit
  • Backup failure alerting
  • Meets or exceeds HIPAA, GDPR, and other regulatory requirements
  • Direct‑to‑cloud backup, no local storage required
Start with Keep
How it works

From shopping cart to secure computers in two steps.

No long sales cycles. No mandatory bundles. Pick what you want, you deploy it, and scale up when you’re ready. Need help deploying? We can do that too!

Pick your modules

Choose an ALSS tier (Assistant, Vice President, or President), Data Fortress, support — or all three. Transparent pricing, no minimums.

Flexible deployment options

If you’re comfortable installing agents, then don’t pay someone to click “next.” Unsure about compatibility or would prefer our team to deploy the agents? No problem!

Add more when you’re ready

Layer on EDR, more storage, or full managed IT as your team grows — month to month.

Why ArcLight

Enterprise tools. Small‑business buying experience.

We built the eStore so businesses with 1–2,000 PCs can buy serious security the same way they buy software — without an enterprise sales process.

Month‑to‑month

No multi‑year contracts. Cancel or change modules any time.

Human‑powered SOC

Real analysts watching your endpoints 24/7/365 — not just dashboards.

Pay by the minute

Need a fix right now? Get a tech without buying a retainer you don’t need.

Tulsa‑based, US‑staffed

You talk to engineers in Oklahoma — not an offshore queue.

Not sure what you need — or need a custom solution?

No problem! Fill out this form and we’ll build out a solution that meets your needs.

Request an estimate

Ready to see what protection should cost?

Tell us about your team and we’ll put together a no‑pressure quote — or jump straight into the store and start with ALSS.